Privacy Policy
Last updated: May 15, 2024
1. Introduction
CanvasHarvestPulse ("we," "our," or "us") is dedicated to maintaining the confidentiality of your personal information. This Privacy Policy details the methods by which we gather, utilize, reveal, and protect your data when you access our website canvasharvestpulse.sbs or utilize our yacht rental offerings.
Your use of our amenities indicates agreement to the data procedures outlined in this policy. The policy adheres to the privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.
2. Information We Collect
2.1 Personal Information
We gather personal details that you willingly supply to us during activities such as:
- Reserving a yacht charter
- Reaching out to us via our website or telephone
- Signing up for our newsletter
- Completing forms on our site
- Participating in studies or promotional activities
The details may encompass:
- Full name and contact details (email, telephone, physical address)
- Financial details (conducted securely by third-party vendors)
- Charter preferences and necessities
- Secondary contact details
- Special dietary needs or health-related information (if provided)
2.2 Information Collected Automatically
While you navigate our website, specific information about your device and browsing behavior is collected automatically:
- Internet Protocol address and geographical data
- Type and make of browser
- Webpages visited and duration of the stay on our portal
- Source websites
- Specifications of your device (model, screen resolution, etc.)
2.3 Cookies and Similar Technologies
Our use of cookies and parallel tracking methodologies improves your interaction with our site. These tools enable us to:
- Preserve your chosen settings
- Analyze our site's operational efficacy
- Offer tailored content
- Upgrade our offerings
Your browser settings or our cookie consent panel can be used to modify cookie settings.
3. Utilization of Your Information
We employ the data we accumulate for objectives such as:
- Delivering Services: To render yacht charter services, oversee reservations, and communicate regarding your bookings
- Assistance to Customers: To address inquiries and provide support
- Transaction Handling: To manage transactions and oversee invoicing
- Protection and Safety: To safeguard our operations and guard against deceit
- Promotion: To send promotional material and updates (given your approval)
- Site Enhancement: To evaluate usage patterns and boost site functionality
- Lawful Adherence: To comply with the laws and directives of the legal system
4. Disclosure and Sharing of Information
We pledge not to sell, barter, or rent out your personal details to outside parties. There are scenarios, however, where we may disclose your data:
4.1 With Service Enterprises
We might share details with trusted external service providers involved in: transaction processing; web hosting and upkeep; electronic marketing; analytics and efficacy monitoring; customer support.
4.2 In Accordance with Legal Mandates
We may unveil your details if mandated by the judicial system or to comply with lawful procedures, court mandates, emergencies, or to probe possible fraudulent or unlawful undertakings.
4.3 In Business Reorganizations
Your personal data might be a part of assets transferred in the case of a consolidation, acquisition, or asset sale of our business.
5. Data Safeguarding
We apply suitable technical and organizational safeguards to shield your personal details from unauthorized entry, changes, exposure, or obliteration. These strategies include encryption, safeguarded servers, permission limitations, regular evaluations, and staff education.
Nevertheless, we must admit that no method of transmitting data over the internet or electronic storage is infallible. Thus, we cannot vouch for the absolute security of your data.
6. Preservation of Data
Your personal details are kept only as long as requisite for the purposes for which it was gathered or as mandated by legal decrees. Typical retention periods include:
- Charter reservations: 7 years (tax/legal)
- Marketing communications: up until opt-out/deletion
- Analytical records of the site: 26 months
- Interaction with customers: 3 years following the final engagement
7. Your Rights and Preferences
Your rights encompass the ability to access, amend, erase (as determined by law), transfer data, refuse marketing, and manage cookies. To exercise these rights, please get in touch using the contact information provided below.
8. External Services
8.1 Google Analytics
To analyze site engagement, we use Google Analytics. The Google Analytics Opt-out Browser Add-on offers an opt-out feature.
8.2 Social Media Platforms
Our website may have links to social channels that are governed by their individual privacy policies.
8.3 Payment Processors
Our transactions are processed by external services that comply with the PCI DSS regulations.
9. International Transferring of Data
Your information might be transferred to and processed in regions other than France. We uphold appropriate protections in alignment with the applicable privacy laws.
10. Privacy of Minors
Our services do not intentionally target individuals below 13, and we do not knowingly collect their data. If there is a suspicion that a minor has provided their data, please inform us forthwith.
11. Privacy Policy Amendments
Should there be changes to our Privacy Policy reflecting updates in practices or legal stipulations, we will inform through updating the policy on our webpage, emailing registered users, or showcasing an advisory on our website. Continuous use subsequent to the revision date implies acceptance of the new terms.
12. How to Reach Us
For inquiries regarding this Privacy Policy or our data-handling practices, do not hesitate to contact us:
CanvasHarvestPulse — Privacy Officer
Yacht Haven Grande
Nice 06300
France
Telephone: +33 4 93 01 23 45
Email: [email protected]
13. Alignment with Google Ads User Consent Policy
We comply with the consent policies for Google Ads users. Your preferences concerning cookies and tracking can be altered at any time through our cookie settings.